Returns & Exchanges
At Access Denied, we stand behind our high-performance electronics with a hassle-free 30-day return policy. If your gear doesn't meet your expectations, we are committed to making it right through a swift exchange or full refund.
Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a unique Return Authorization number.
Secure Packaging
Place the electronic device in its original manufacturer packaging with all included cables, manuals, and accessories to ensure full credit.
Ship the Hardware
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for secure transit to our facility.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund will be processed back to your original payment method within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing